Trusted Recovery Specialists

Restoring What's
Rightfully Yours

We are a professional digital asset recovery and fraud remediation firm. Whether you've been scammed, defrauded, or simply lost access to your own assets, we fight to get it back.

$52M+
Assets Recovered
1,400+
Cases Resolved
87%
Client Satisfaction
Cybersecurity professional at work
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Secure Case Portal Active
End-to-end encrypted · 24/7 monitoring
🔒 Crypto Recovery ● ACTIVE
💼 Investment Fraud ● ACTIVE
🛡️ Scam Remediation ● ACTIVE
🔍 Digital Forensics ● ACTIVE
⚖️ Legal Coordination ● ACTIVE
🌍 International Cases ● ACTIVE
🔐 Cybersecurity Consulting ● ACTIVE
🗝️ Account Access Recovery ● ACTIVE
📊 Asset Tracing ● ACTIVE
🔒 Crypto Recovery ● ACTIVE
💼 Investment Fraud ● ACTIVE
🛡️ Scam Remediation ● ACTIVE
🔍 Digital Forensics ● ACTIVE
⚖️ Legal Coordination ● ACTIVE
🌍 International Cases ● ACTIVE
🔐 Cybersecurity Consulting ● ACTIVE
🗝️ Account Access Recovery ● ACTIVE
📊 Asset Tracing ● ACTIVE
Digital investigation
Cybersecurity team
Who We Are

A Firm Built on Trust, Integrity and Results

Fidelity Recovery is a specialized digital asset recovery and cybersecurity firm dedicated to two categories of clients and we take both just as seriously.

The first are victims of online fraud and financial crime people who have been scammed, defrauded by fake investment platforms, or had their assets stolen by bad actors online. We investigate, trace, and pursue every legitimate avenue to recover what was taken from you.

The second are people who have lost access to their own legitimate assets whether through a forgotten password, a lost recovery phrase, a locked email or trading account, an inaccessible cryptocurrency wallet, or any other account lockout scenario. You owned it. You still own it. We help you get back in.

Both situations are valid. Both deserve professional, discreet, and determined help. That's exactly what we provide.

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100% In-House
Every case is handled directly by our certified specialists. We never outsource your sensitive data.
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Fully Confidential
All case materials are encrypted and permanently deleted upon request after resolution.
⚖️
Transparent Fee Structure
If our initial forensic assessment determines your assets are unrecoverable, you owe us nothing. We only take on cases we believe we can win.
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Dedicated Manager
One expert owns your case start to finish. You always know exactly where things stand.
What We Do

Comprehensive Recovery Services

From stolen crypto to forgotten passwords to investment fraud — our multidisciplinary team has the tools, expertise, and legal partners to pursue every avenue.

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Fraud & Scam Victim Support
Fell victim to an online scam? We investigate, document, and coordinate with authorities to build your strongest case for recovery.
  • Romance & impersonation scams
  • Investment & Ponzi scheme victims
  • Wire transfer & bank fraud
  • Social engineering & phishing attacks
  • FBI & law enforcement reporting assistance
Confidential
🗝️
Account & Access Recovery
Locked out of a legitimate account you own? We specialize in recovering access to investment platforms, trading accounts, email accounts, and more.
  • Forgotten passwords & email recovery
  • Locked brokerage & trading accounts
  • Lost 2FA & authenticator recovery
  • Inactive or suspended account reinstatement
  • Deceased estate digital asset access
Legitimate Lockouts
How It Works

Your Case, Step by Step

We've designed a clear, transparent process so you always know exactly where your case stands.

1
Free Consultation
Submit your case through our secure inquiry form. A specialist reviews your situation within 24 hours no cost, no commitment.
2
Case Assessment
We conduct a thorough evaluation and give you an honest, no-fluff assessment of what's recoverable and what approach we recommend.
3
Active Recovery
Our specialists deploy advanced forensic, technical, and legal tools to pursue every recoverable avenue on your behalf.
4
Asset Return
Recovered assets or access are returned to you through a secure, verified process. You receive a full case report on close.
Cybersecurity
Digital Forensics
Bitcoin
Bitcoin Recovery
Blockchain
Blockchain Tracing
Cryptocurrency
Crypto Assets
Digital currency
Digital Currency
Client support
Client Support
Why Clients Trust Us

Built on Transparency,
Driven by Results

Every commitment we make is a commitment we keep. Our track record speaks for itself.

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Zero Data Sharing
Your information never leaves our encrypted systems without your explicit consent.
Transparent Fee Structure
If our forensic assessment shows your assets are unrecoverable, you owe us nothing. We only pursue cases we believe we can win.
👤
Dedicated Manager
One expert owns your case from start to finish no being passed around.
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Global Reach
Successfully recovered assets in 40+ countries across 6 continents.
Recognized & Verified
Our methodology and results have been independently verified by industry professionals and regulators.
Security Commitment

All case materials are handled in an air-gapped, encrypted environment. We operate under strict confidentiality agreements and are fully compliant with international data protection standards including GDPR, GLBA and CCPA.

Meet The Experts

Our Team

Our specialists bring together expertise in blockchain forensics, cybersecurity, financial investigation, and legal coordination all working together on your case.

Daniel Mercer
Leadership
Daniel Mercer
Chief Executive Officer
📍 San Diego, CA
15+ years in financial crime investigation and digital asset recovery. Former FBI Cyber Division consultant.
Sarah Coldwell
Leadership
Sarah Coldwell
Chief Operations Officer
📍 San Diego, CA
Oversees all case management operations. Specialist in victim advocacy and international asset recovery coordination.
Ryan O'Brien
Crypto Recovery
Ryan O'Brien
Head of Blockchain Forensics
📍 Austin, TX
Certified blockchain analyst with expertise in on-chain tracing across Bitcoin, Ethereum, and Layer 2 networks.
Thomas Ngozi
Crypto Recovery
Thomas Ngozi
Senior Wallet Recovery Specialist
📍 New York, NY
Expert in hardware wallet recovery, seed phrase reconstruction, and locked exchange account reinstatement.
James Whitfield
Fraud & Investigations
James Whitfield
Head of Fraud Investigations
📍 Chicago, IL
Former financial crimes detective with 12 years in investment fraud, Ponzi schemes, and wire transfer fraud cases.
Laura Hensley
Fraud & Investigations
Laura Hensley
Senior Case Manager
📍 San Diego, CA
Dedicated client advocate and case coordinator. Manages victim liaison, documentation, and authority reporting across jurisdictions.
Marcus Pryce
Cybersecurity
Marcus Pryce
Head of Cybersecurity
📍 San Francisco, CA
CISSP-certified security architect. Leads security audits, dark web monitoring, and identity theft remediation for clients worldwide.
Nicole Torres
Cybersecurity
Nicole Torres
Digital Forensics Analyst
📍 Miami, FL
Specialist in digital evidence collection, device forensics, and open-source intelligence (OSINT) for fraud and scam investigations.
Philip Baxter
Legal & Compliance
Philip Baxter
General Counsel
📍 Washington, DC
Attorney specializing in financial crime litigation, international asset recovery law, and cross-border regulatory compliance.
Elena Russo
Legal & Compliance
Elena Russo
Compliance Officer
📍 San Diego, CA
Ensures all recovery operations comply with GDPR, CCPA, and international AML standards. Liaison to regulatory bodies and law enforcement.
Evans Benson
Crypto Recovery
Evans Benson
DeFi & Exchange Specialist
📍 Dallas, TX
Expert in DeFi protocol exploits, exchange fraud, and cross-chain asset recovery. Handles complex multi-wallet and smart contract cases.
Claire Vanderbilt
Fraud & Investigations
Claire Vanderbilt
International Recovery Coordinator
📍 San Diego, CA
Coordinates recovery efforts across 40+ countries. Fluent in four languages with deep expertise in cross-border financial crime networks.
Showing 12 of 12 specialists
Client Results

Real People. Real Recoveries.

★★★★★
I lost access to a Bitcoin wallet I set up back in 2019 I had no idea where I'd written the seed phrase. Fidelity's team walked me through the entire recovery process with patience. They recovered every satoshi. I genuinely thought that money was gone forever.
JH
James Hartwell
Wallet Access Recovery · Texas, USA
$94,317 recovered
★★★★
I was the victim of a sophisticated investment platform scam. They disappeared overnight with everything I'd put in. Fidelity traced the funds across multiple wallets, coordinated with international partners, and recovered the majority of what I lost. Their updates were constant and honest throughout.
NP
Nurhayati Putri
Investment Fraud Victim · Riau Islands, Indonesia
$138,542 recovered
★★★★★
My Coinbase account was hijacked through a SIM swap attack. By the time I realized what happened, my Ethereum was gone. Fidelity acted fast, flagged the exchanges involved, and recovered most of my funds within three weeks. Fast, professional, no nonsense.
MW
Marcus Webb
Account Hijack Victim · Atlanta, USA
$87,119 recovered
★★★★
After my husband passed, I couldn't access his crypto holdings. I didn't even know where to begin. Fidelity handled everything from identifying the wallets to navigating the estate process with compassion and total professionalism. This was not a simple case. They made it look like one.
NF
Nancy Fletcher
Estate Digital Asset Recovery · Ohio, USA
$211,488 recovered
★★★★★
I fell for a romance scam. I'm not proud of it, but I lost over $100,000 over several months. When I reached out to Fidelity I expected judgment instead I got a calm, systematic team who took my case seriously. They recovered a significant portion and helped me file the right international reports.
LM
Laura Mitchell
Romance Scam Victim · Johannesburg, South Africa
$103,670 recovered
★★★★★
I'd locked myself out of my Binance account after losing access to my email and authenticator app at the same time. Binance support was useless. Fidelity knew exactly how to navigate the process and got my account fully reinstated with all holdings intact. Took under two weeks.
OJ
Omar Jihan
Exchange Account Recovery · Abu Dhabi, United Arab Emirates
$96,204 recovered
★★★★★
I invested heavily into what turned out to be a Ponzi scheme targeting the Ukrainian diaspora community in the UK. Fidelity worked alongside UK financial authorities and traced the operator. The process took several months but the result was well beyond what I expected. Truly exceptional firm.
DI
Dmitriy Ivan
Ponzi Scheme Victim · Manchester, UK
$174,933 recovered
★★★★★
I set up a hardware wallet years ago and lost the device, the PIN, and most of the seed phrase. I had 11 of 12 words. Fidelity's technical team used that information to reconstruct the missing word and restore my wallet. I didn't think that was even possible. It is. Highly recommend.
RD
Robert Davenport
Hardware Wallet Recovery · San Diego, USA
$128,750 recovered
★★★★★
My trading account at a small offshore broker was frozen with no explanation. They stopped responding entirely. Fidelity identified the broker's regulatory gaps, escalated through the right channels, and recovered my full balance plus interest. They knew exactly which levers to pull. Worth every moment.
SC
Stephanie Callahan
Frozen Brokerage Account · Toronto, Canada
$89,415 recovered
Start Your Case

Submit a Case Inquiry

All submissions are encrypted and strictly confidential. A specialist will contact you within 24 hours.

🔒 Your information is end-to-end encrypted. We never share your details with third parties. By submitting, you agree to our Privacy Policy and Terms of Service.

What Happens After You Submit

1
Immediate Confirmation
You'll receive an encrypted confirmation with your case reference number within minutes of submission.
2
Specialist Review (24 hrs)
A senior case specialist reviews your submission and conducts a preliminary assessment of recovery potential.
3
Confidential Consultation
We schedule a private call to walk through our findings and propose a recovery strategy at no obligation.
4
You Decide
You retain full control. If you choose to proceed, we begin immediately. No pressure, no hidden terms.
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Email Us
Fidelityrecoverycasses@hotmail.com
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24/7 Recovery Hotline
+1 (908) 466-5510
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Office Address
770 First Avenue 250, San Diego, CA 92101